SMS Messaging Policy & Consent
Information about how AutoSync Connect and its affiliated shops use text messages.
By providing your mobile phone number and opting into SMS communications, you consent to receive automated text messages from AutoSync Connect and the auto body shop managing your repair. These messages are for informational purposes related to your vehicle's service.
What to Expect
You may receive messages for:
- Appointment confirmations and reminders.
- Real-time updates on your vehicle's repair status.
- Notifications when your vehicle is ready for pickup.
- Requests for work authorization signatures.
- Links to view your repair details, photos, and pay your balance.
Message Frequency
Message frequency will vary depending on the status of your repair. You will typically receive updates at key stages of the repair process.
Opt-Out Information
You can cancel the SMS service at any time. To opt-out, simply text "STOP" to the short code or phone number from which you are receiving messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that number.
If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
Help & Support
If at any time you need assistance, text "HELP" for instructions. You can also contact the auto body shop directly for more information.
Carrier Information
Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy
For any questions regarding privacy, please refer to our main Privacy Policy or contact the auto body shop directly.